ケア&建設
ケア
- 家具を長持ちさせるには、布張り用アタッチメントを使用した掃除機での定期的なお手入れをお勧めします。また、クッションは定期的に形を整え、向きを変えることをお勧めします。布地の色あせを防ぐため、直射日光の当たる場所に置かないでください。液体をこぼした場合は、すぐに乾いた清潔な布で拭き取ってください。部分的な汚れ落としを行う前に、必ず生地のお手入れ方法を確認し、目立たない小さな場所で試してからご使用ください。頑固な汚れについては、専門のクリーニングサービスをご利用いただくことをお勧めします。
工事
フレーム材
- このフレームは職人が手作業で製作したものです。アルダー材のフレームで構成されています。
脚部の素材
- オーク
サスペンションタイプ
- 曲がりくねった泉
座面と背もたれクッションの中材
- フォーム&フェザー/ダウン - フォームコアがサポートを提供し、フェザーとダウンのブレンドがそれを包み込むことで、クッションにリラックス感としっかりとした感触を与えます。
取り外し可能なクッション
- はい
ファブリック
カスタマイズ
- 高品質な生地を豊富に取り揃え、お好みに合わせてカスタマイズできるオーダーメイドアイテムです。あなただけの空間を演出してください。
- 生地の種類について詳しくはこちらをご覧ください。室内装飾用生地ガイド
About Transportation
1. Does the selected shipping service apply to my Country and what is the carrier? How long will it take to arrive?
We offer free shipping on orders over €60 to most countries.
Delivery time = Process time ( order preparation )+ Shipping time.
Shipping:
• Cost: Free shipping on orders over €60.
• Process Time: 1-2 weeks
| Carrier | Corresponding products | Shipping time | Delivery area |
| DPD | Most normal size and weight products | 2 weeks | To most countries |
| Expedited Express for Small Pieces | Specified products with a small size | 1-2 weeks | |
| EMS | Big size but light products | 2-4 weeks |
Please note: Fluctuating delivery times depending on flight information for the order time. Other remote countries would require more time. We are constantly improving our service, and we will try our best to find more and better carriers to work with.
For a faster shipping, please contact us at [email protected]
>>Please see our Shipping Policy for more details.
2. Can I track my order?
Yes. Once your order has shipped, you will receive an email with a tracking number.
Click on this link https://www.17track.net/en and enter the tracking number.
You can also contact our customer service team [email protected] for the latest logistics information.
About Returns and Refunds
1. How do I cancel an order?
You can cancel your order for free within 24 hours without any reason.
If your order has been shipped, it cannot be canceled. If you insist on canceling it, you will be charged 30%-50% of the order amount for our storage costs, order preparation costs and shipping costs. This fee will be deducted from the refund of your(s) item(s).
2. What if I receive a damaged item?
If the product you received is damaged, we will replace it free of charge. If you do not wish to receive a replacement and wish to return the product, we will treat it as a normal return and charge a restocking fee of up to 35%. We also reserve the right to deduct any outbound shipping costs from your refund.
3. When will I receive the refund?
After receiving your return, it can take up to 5 working days for the funds to credit back to your original payment (PayPal: 1-2 days; Credit card: 3-5 days). If you still have any problem about refund, please get in touch with us at [email protected], we will reply you as soon as possible.
Please note that any cancellations or returns are subject to our Returns and Refunds Policy.