Hand-knotted with a pretty tonal palette, the Anya Neutral Hand-Knotted Wool Rug is constructed with durability in mind. Crafted from 100% wool, this rug not only anchors your space in comfort, but is great in high traffic areas. Its neutral hues add warmth to your home, while blending seamlessly with existing design.
Due to the handmade quality of our rugs, they may vary slightly in size and/or color. Rug pattern is scaled to rug size and may vary from the images shown.
- Fringe Length: 1"
- Pile Height: 2-3 mm
- Color: Cream ground with light brown details
- Wool
- Material Explanation: Wool is an all-natural fiber made from the protective coats of sheep. Rugs made from wool are durable, yet soft and luxurious underfoot. Wool offers natural stain resistance, making these rugs easy to clean. Some shedding is to be expected but will decrease over time.
- Construction: Hand-knotted
- Construction Explanation: A hand-knotted rug is made on a large loom where a master weaver carefully and intricately ties each knot by hand, making an incredibly durable rug. The more knots per square inch delivers a more defined pattern and enhanced durability. Hand-knotted rugs do not have a backing and can last for years if cared for properly. Because they are crafted by artisans, no two hand-knotted rugs are alike.
About Transportation
1. Does the selected shipping service apply to my Country and what is the carrier? How long will it take to arrive?
We offer free shipping on orders over €60 to most countries.
Delivery time = Process time ( order preparation )+ Shipping time.
Shipping:
• Cost: Free shipping on orders over €60.
• Process Time: 1-2 weeks
| Carrier | Corresponding products | Shipping time | Delivery area |
| DPD | Most normal size and weight products | 2 weeks | To most countries |
| Expedited Express for Small Pieces | Specified products with a small size | 1-2 weeks | |
| EMS | Big size but light products | 2-4 weeks |
Please note: Fluctuating delivery times depending on flight information for the order time. Other remote countries would require more time. We are constantly improving our service, and we will try our best to find more and better carriers to work with.
For a faster shipping, please contact us at [email protected]
>>Please see our Shipping Policy for more details.
2. Can I track my order?
Yes. Once your order has shipped, you will receive an email with a tracking number.
Click on this link https://www.17track.net/en and enter the tracking number.
You can also contact our customer service team [email protected] for the latest logistics information.
About Returns and Refunds
1. How do I cancel an order?
You can cancel your order for free within 24 hours without any reason.
If your order has been shipped, it cannot be canceled. If you insist on canceling it, you will be charged 30%-50% of the order amount for our storage costs, order preparation costs and shipping costs. This fee will be deducted from the refund of your(s) item(s).
2. What if I receive a damaged item?
If the product you received is damaged, we will replace it free of charge. If you do not wish to receive a replacement and wish to return the product, we will treat it as a normal return and charge a restocking fee of up to 35%. We also reserve the right to deduct any outbound shipping costs from your refund.
3. When will I receive the refund?
After receiving your return, it can take up to 5 working days for the funds to credit back to your original payment (PayPal: 1-2 days; Credit card: 3-5 days). If you still have any problem about refund, please get in touch with us at [email protected], we will reply you as soon as possible.
Please note that any cancellations or returns are subject to our Returns and Refunds Policy.