PrimaSera™ Down Alternative Duvet Insert
Experience the luxurious feel of a down duvet without the feathers. Lightweight and breathable yet soft and insulating, the PrimaSera™ Down Alternative Duvet Insert is crafted with 230-thread count 100% cotton and premium down-alternative fill.
- King/Cal. King Overall: 106" W x 96" L
- Full/Queen Overall: 92" W x 96" L
- Twin Overall: 68" W x 88" L
- Shell: 100% Cotton
- Thread Count: 230
- Construction: 10" Baffle Box
- Fill: PrimaSera® (100% Polyester)
- Machine wash warm with mild detergent, gentle cycle, in an oversized machine without a center agitator. Do not use bleach or fabric softener. Repeat the rinse cycle an additional 1-2 times to ensure the detergent is completely removed. Tumble dry medium up to 3-4 cycles to ensure the inner material is fully dry. Between cycles, remove and shake product to ensure consistent drying. Do not iron. Do not dry clean.
- Includes four corner loops
About Transportation
1. Does the selected shipping service apply to my Country and what is the carrier? How long will it take to arrive?
We offer free shipping on orders over €60 to most countries.
Delivery time = Process time ( order preparation )+ Shipping time.
Shipping:
• Cost: Free shipping on orders over €60.
• Process Time: 1-2 weeks
| Carrier | Corresponding products | Shipping time | Delivery area |
| DPD | Most normal size and weight products | 2 weeks | To most countries |
| Expedited Express for Small Pieces | Specified products with a small size | 1-2 weeks | |
| EMS | Big size but light products | 2-4 weeks |
Please note: Fluctuating delivery times depending on flight information for the order time. Other remote countries would require more time. We are constantly improving our service, and we will try our best to find more and better carriers to work with.
For a faster shipping, please contact us at [email protected]
>>Please see our Shipping Policy for more details.
2. Can I track my order?
Yes. Once your order has shipped, you will receive an email with a tracking number.
Click on this link https://www.17track.net/en and enter the tracking number.
You can also contact our customer service team [email protected] for the latest logistics information.
About Returns and Refunds
1. How do I cancel an order?
You can cancel your order for free within 24 hours without any reason.
If your order has been shipped, it cannot be canceled. If you insist on canceling it, you will be charged 30%-50% of the order amount for our storage costs, order preparation costs and shipping costs. This fee will be deducted from the refund of your(s) item(s).
2. What if I receive a damaged item?
If the product you received is damaged, we will replace it free of charge. If you do not wish to receive a replacement and wish to return the product, we will treat it as a normal return and charge a restocking fee of up to 35%. We also reserve the right to deduct any outbound shipping costs from your refund.
3. When will I receive the refund?
After receiving your return, it can take up to 5 working days for the funds to credit back to your original payment (PayPal: 1-2 days; Credit card: 3-5 days). If you still have any problem about refund, please get in touch with us at [email protected], we will reply you as soon as possible.
Please note that any cancellations or returns are subject to our Returns and Refunds Policy.
Discover more in our FAQ
How long does it take to process an order?
Do you ship internationally?
What is your return policy?
What are your sizing options?
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Constantly explore new possibilities for home life and bring happiness and satisfaction to more families.
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